BBSSIBSSI
INSTITUTE

BSSI INSTITUTE / LABS

The business
is the environment.

Understand a functioning company. Observe a change. Investigate a failure. Preserve state and verify the business outcome.

CASCADE MECHANICAL / TRAINING SIMULATIONREADY
IntakeRequest captured
CRM + dispatchHuman approval
Field operationsJob completed
AccountingInvoice state
ConfirmationCustomer outcome

OBSERVE A BUSINESS TRANSACTION

Component activity.
Business evidence.

Follow one fictional job through the system. Compare a service status signal with the records that prove the customer outcome.

SYSTEM READY
Read-only learning simulation.
No real systems or customer data.

LAB PROGRESSION

Less guidance.
More responsibility.

00

Healthy System Mapping

Map a healthy fictional service business. Read-only observation, authority, sources of truth, and known-good evidence.

01

Cascade Mechanical

Investigate completed jobs that fail to yield invoices, with a manual-invoice duplicate risk.

02

Unreliable AI System

Separate context, model, tools, policy, and workflow evidence.

03

System Change & Migration

Plan pilot, reconciliation, monitoring, and rollback through a lifecycle change.

Lab 00 is the current Academy release. Labs 01–03 are in production and are not yet available. Full lab packets, student evidence, and assessments are inside the Academy. This public simulation shows the learning method using fictional data.