LAB 01 / CASCADE MECHANICAL
A broken system is the assignment.
Enter a realistic incident where the dispatch team cannot see emergency requests after a workflow change.
CASCADE MECHANICAL · OPERATIONS CONSOLEINCIDENT #CM-041
Web intakeHealthy
Dispatch routerQueue delayed
Work-order syncAuth failure
Field opsAt risk
The point is not to produce a clever answer. It is to protect operations, collect evidence, make a safe change, and confirm the outcome.